Refunds and Return Policy

Refund & Return Policy

We want you to love your purchase! If you're not completely satisfied with your order, we’re here to help.

Eligibility for Returns

• Returns must be requested within 7 days of receiving your product.
• Item must be unused, in its original packaging, and in the same condition that you received it.
• Fragrances must not be opened or sprayed more than once.

Non-Returnable Items

• Used or damaged items
• Items returned after 7 days
• Custom or limited edition perfumes

Refunds

Once we receive and inspect your returned item, we will notify you via email about the approval or rejection of your refund. If approved, your refund will be processed to your original method of payment within 5-10 business days.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us.

How to Start a Return

To initiate a return, please email us at oudenaveed@gmail.comor +92 322 4607328 with your order number and reason for return. Our team will guide you through the next steps.

Have questions? We're here to help — reach out anytime!